Tech Tips

TECH TIPS

Helpful EAM knowledge for smarter asset management

Your EAM system shouldn't feel like a burden, and the learning curve can be steep. It’s complicated if you don’t know where to go or how to configure it. That’s why we created Tech Tips.

This is where we share the insights, shortcuts, and solutions we've learned from years of hands-on experience with HxGN EAM. These bite-sized guides are built to help you take control of your system.

Because when you understand your system better, you unlock more value—from your tools, your data, and your role.

What you’ll get:

Expert how-tos and practical advice

Proven tips for real-world challenges

Guidance tailored for maintenance pros, IT teams, and EAM decision-makers

EAM 12.3 Highlights

Better visibility. Smoother workflows. Smarter requests. EAM version 12.3 is on the way, and it’s packed with updates that make managing your system easier and more efficient. Below, we’ve rounded up a few key improvements you can expect when the upgrade hits the cloud on November 15. Part Catalog Requests Version 12.3 introduces a new screen that allows users to request the creation of a new part or an update to an existing one including pricing, supplier, manufacturer, and

Nov 11

Dynamic Field Control

Improve user experience and efficiency by dynamically controlling which fields are visible or editable based on specific conditions. For example, if a Work Order type is “Unscheduled Repair,” the system can automatically display fields like Status, Priority, and Class while hiding irrelevant fields for other work order types. Similarly, you can lock certain critical fields (such as Cost Code) once a record reaches a specific status to prevent accidental changes. This customiz

Oct 13

Auto-Populate Fields with EF

Streamline your data entry by utilizing EF to auto-populate fields based on user input. For example, when a department is selected for...

Sep 29

Preventative Validation Rules

In EAM, we can create EF scripts that prevent users from saving a record if certain conditions aren't met. A simple but useful example...

Sep 15

Enforce Processes with EF

Using Extensibilty Framework, we can set up conditional field rules (making certain fields required) that adjust to user actions in real...

Sep 1

Don’t miss out on email alerts in Dataflow Studio

Did you know you can send emails directly from Dataflow Studio using the PutEmail processor? By configuring it with the same email server...

Aug 4

Make your EAM Grids and List-Views Editable

'Level Up' your EAM application by harnessing the power of Extensible Framework! With EF, you can create a more intuitive, interactive,...

Jul 7

Work Request Duplicate Check

As of HxGN EAM version 12.2.1, EAM is capable of detecting whether a work request being entered matches any of the existing open work...

Jun 23

List View - Custom Right-Click Options

Have you ever right-clicked on a record in List View and wished there more options than just Update Field ? Well, your wish is granted!...

Jun 2

EAM 12.2.1 Highlights

EAM version 12.2.1 is almost here, and along with it come many improvements to existing functionality. We want to share some highlights...

May 15

Global Part Search

Did you know the Global Search feature helps you quickly find parts across multiple catalogs? The Global Search feature allows users to...

May 12

Give Digital Work a Facelift with Tiles

Want to make your Digital Work application feel more intuitive and show your everyday users you're on top of the latest features?! The...

Apr 28

List View Reports

We love to push the envelope here at Tech Wheelhouse, and our latest report functionality could be a game-changer! Those who are...

Apr 14

Closing Code Enhancements

Did you know the latest update brings major changes to closing codes? Previously, you could only set them up for specific equipment...

Mar 31

PSA: Workflow Approvals & SQL-based Status Changes

When an EAM status is changed using SQL and an approval workflow exists for it, EAM will NOT automatically create the approval event.  ...

Mar 18

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